Processing & Delivery  

Our current processing time is 1-9 business days. Orders do not get shipped on the weekend because the post office is closed. Shipping to the USA is $7.50 USD and there are no tariffs. Shipping to Canada is $6.99. Shipping times vary from 5-15 business days to the USA and 2-3 business days to Canada. In the rare case that your package goes missing, be sure to contact your local post office. Buyers get free shipping over $100!

 

Shipping within Canada

$6.99 tracked 

 

Shipping to the USA 

$7.50 USD tracked . No tariffs or fees 

Returns & Cancellations

Due to the handmade nature of our items, we do not offer returns or cancellations. Refunds are only initiated if a mistake was made on our end. Make sure your home address is correct and measure your dog's neck before ordering. For any inquiries, contact us at @divinepups.co.